Delete Your Account

You can permanently delete your CaloLift account and all associated data at any time. This page explains how to do it from within the app, and how to request deletion if you no longer have the app installed.

Delete your account from the app

1. Open CaloLift on your device.
2. Go to your profile and open Settings.
3. Tap Account & data.
4. Tap Delete account.
5. Confirm the deletion when asked.

Your account and associated data are deleted immediately upon confirmation, and you are signed out of the app. This cannot be undone.

Delete specific data without deleting your account

If you want to remove only part of your data and keep using CaloLift, you have two options.

From within the app

• Meals, water and weight: open an entry and delete it.
• Workouts and routines: open a workout or a routine and delete it.
• AI coach conversations: delete a conversation from the chat history.
• Health data: disconnect Apple Health or Health Connect in Settings.
• Profile: edit your profile information in Settings.

By request

To request deletion of specific data that you cannot remove from the app, email support@calolift.com from the email address associated with your account and describe the data you would like removed. We will process the request and confirm within 30 days.

Request deletion without the app

If you no longer have the app installed, email support@calolift.com from the email address associated with your account, with the subject line “Delete my CaloLift account”. We will process your request and confirm deletion within 30 days.

What data is deleted

When you delete your account, the following data is permanently removed from our systems:

• Your account (email address and sign-in information)
• Your profile information, goals and targets
• Your meals, meal photos and saved meals
• Your water and weight entries
• Your workouts, routines and custom exercises
• Your AI coach conversations
• Health information imported from Apple Health or Health Connect
• Your notification settings
• Subscription records held by CaloLift

What data may be retained

Some data may be retained for legal, security or operational reasons:

• Anonymized analytics: usage data that has been aggregated or that contains no personal identifiers is not deleted.
• Payment records: transaction and subscription records held independently by Apple (App Store) or Google (Google Play) are retained by those providers according to their own policies.
• Health apps: entries that CaloLift wrote to Apple Health or Health Connect stay in that app, where you can remove them yourself.
• Legal compliance: data we are required to retain to comply with applicable laws, resolve disputes or enforce our agreements may be kept for the minimum period required.

Cancel your subscription separately

Deleting your CaloLift account does not automatically cancel your subscription. To cancel a paid subscription before deleting your account:

• iOS: open the Settings app → tap your name → Subscriptions → select CaloLift → Cancel Subscription.
• Android: open the Google Play Store → tap your profile icon → Payments & subscriptions → Subscriptions → select CaloLift → Cancel subscription.

Contact

Questions about account deletion? Email support@calolift.com or visit Support.